Commerce Cloud

layers

Composable catalog engine

Model collections, price books, and bundles with guardrails ready for non-technical ops.

spark

Edge personalization

Deliver AI-powered merchandising at the edge with <80ms TTFB globally.

shield

Embedded loyalty

Tiered rewards and campaigns managed from a shared wallet service.

Implementation

Merchandising ops cockpit

Plan, simulate, and launch catalog experiments without touching code. Every market inherits the core blueprint but keeps knobs for culture, currency, and regulations.

• • Segment assortments by franchise, mall, or partner storefront
• • Preview localized copy, bundles, and FX before pushing live
• • Pipe AI recommendations to web, email, and in-store kiosks

Implementation

Regulated payments mesh

FalconPay adapters handle PCI, SCA, and settlement routing so finance signs off on every new region in hours, not months.

• • Map PSPs per country with automated failover
• • Expose tokenized wallets + loyalty balances via API
• • Ship quarterly compliance packs for UAE Central Bank and KSA SAMA

Implementation

Service blueprint + SLAs

Shared telemetry keeps merch, ops, and engineering in the same cockpit with alerts tied to business KPIs (AOV, GMV, stockouts).

• • 11-minute tenant deploy time with automated smoke tests
• • Synthetic monitoring on every checkout surface
• • Weekly governance digest for security and privacy teams

+32% AOV

Localized flash sales

Spin up geo-targeted promotions with real-time FX and tax rules.

Regional teams launch in under 2 hours.

-45% support

Wholesale storefronts

Give B2B buyers negotiated catalogs with gated pricing.

Self-serve ordering replaces manual quotes.